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Outsourcing »Process Driven IT Enablement

Process and IT platform

We understand organizations have different IT optimization objectives based on their current business and IT context. That’s why we help customers evolve a strategic view of IT and also help them plan their go-forward action plan. The overall objective is to enable customers towards optimizing their IT to achieve business goals of growth or cost reduction and thereby make it a source of competitive advantage. This creates a ‘best-in-class’ IT organization with superior execution skills and consistent quality of services. In terms of enterprise architecture, we help define the architecture at the enterprise level so that it is scalable and enables business agility. In addition to this, the objective is to enable the Service Orientation of the technology landscape.

Here we would like to stress the IT opportunity areas for supply chain functions. With increasing maturity of organizations in their supply chain operations, there are significant opportunity areas for technology enabled supply chain solutions. Some of these are:

1. Seamless visibility across the supply chain, from the supplier to the end customer enabling transparency
2. Better forecasting and supply chain flexibility through demand planning solutions
3. Supplier Relationship Management and Sourcing Visibility (performance management, collaboration)
4. Changing technology landscape influencing business processes (eProcurement, RFID, Mobility)
5. Traditional technology requirements in transportation, warehousing
6. Complex Networks require sophisticated optimization algorithms (transport, warehouse)

An example, for our solution in supply chain would be, to first plan the tool selection for Planning & Optimization. Then source the supplier collaboration platforms, vendor managed inventory, spend analysis tools, supplier score-carding dashboards and procurement enablement. Following this would be to make capacity planning tools, demand planning tools, order management, commercial package selection & implementation support. This process also involves helping clients with collaboration platforms (portals), business intelligence & information delivery platforms, ERP package selection and supply chain innovation like new technologies (Mobile, RFID). We finally deliver and execute Transportation Management and Warehousing strategies & tool implementation support along with 3PL collaboration.

But what gives us the edge? It’s our repository of in-house tools that helps accelerate our consulting engagements and get faster execution. Our network of product vendors and IT services players also enables us to provide pre-packaged solutions or custom-built solutions including hosting solutions depending on customer requirements.

We ensure the implementation is in line with the IT objectives of the company. That means benefits in terms of enhanced customer satisfaction by providing consistent service delivery and effective program management. And it doesn’t stop there. We can also provide visibility of IT performance through dashboards and ensure innovative technologies across company, customers and suppliers. We believe our IT offerings will act as transformational growth drivers to your business.